Principle Info-Tech assesses healthcare facilities’ compliance with Medicare’s Conditions of Participation during onsite inspections.

  • Nursing Homes,
  • Dialysis Facilities,
  • Hospices,
  • Organ Transplant Programs,
  • Intermediate Care Facilities for Individuals with Intellectual Disabilities, and
  • Hospitals, including Indian Health Services Hospitals.

We perform over 500 inspections per year to ensure healthcare facilities are providing quality services to beneficiaries all over the United States and its territories. As such, our staff are the front-line safety inspectors for vulnerable populations, such as nursing home residents and individuals with intellectual disabilities. These Inspections help to ensure basic levels of quality and safety for all patients, residents, and clients receiving care from Medicare and Medicaid certified healthcare providers and facilities.

Principle Info-Tech has been employed by state and federal governments to provide management consulting to state survey agencies (SAs) to review survey programs and make recommendations consistent with CMS directives, state statute and rule, and best practices used by other SAs. Principle Info-Tech management consultants are subject matter experts in SA program administration; surveyor training, provider training, and SA training program development; legal processes and review; compliance monitoring; quality assurance; survey processes; federal enforcement; application development; IT consulting; data analysis and reporting; CMS systems administration; and many other fields of expertise. Principle Info-Tech management consultants conduct interviews with SA staff and stakeholders, review documentation (e.g., policies, procedures, statutes, etc.), evaluate IT applications and systems, and evaluate survey program components to make recommendations that assist in the restructuring or enhancement of the state survey program.

Principle Info-Tech performs data validation on large, clinical quality datasets to support CMS move to a model which bases payment for care on quality instead of volume; CMS uses these datasets to determine payment adjustments to providers. Principle Info-Tech also creates a sample, requests and reviews the supporting documentation and medical records for the sampled data, and compares our results with the dataset to determine error rates.

Principle Info-Tech offers an array of services to ensure compliance with Section 508 of the Rehabilitation Act, including accessibility of electronic and information technology, and document review and remediation on behalf of our customers, which allows individuals with disabilities access to the same or comparable information as individuals without disabilities. Principle Info-Tech has a dedicated 508 compliance team that reviews documents and deliverables to ensure they meet or exceed all guidelines for 508 compliance. These documents include recorded webinars, PowerPoint presentations, Excel spreadsheets, Word documents, and PDF documents. For the Center for Medicare & Medicaid Innovation, we review, edit, and remediate approximately 8,100 documents annually.

Principle Info-Tech reviews the Qualified Health Plans (QHPs) offered on for their compliance with regulations that govern the enrollment and disenrollment processes and periods, health plan application and notices, handling of complaints, network adequacy standards, privacy and security requirements, rate setting, and benefit information.